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SMS Policy

SMS Policy

Last Updated: February 17th, 2026

Zenvy Wellness (“we,” “us,” or “our”) values your privacy and is committed to protecting your personal information. This SMS Policy explains how we collect, use, and protect information when you choose to receive text messages from us. This policy supplements our main Privacy Policy.

Zenvy Wellness Inc. provides SMS communications for appointment updates, promotional offers, customer support, and account notifications. By providing your mobile number and opting in on our website or forms, you consent to receive SMS messages from Zenvy Wellness Inc. Message frequency may vary. Standard message and data rates may apply.
You may opt out at any time by replying STOP. After opting out, you will receive a confirmation and no further messages will be sent unless you opt back in. For help, reply HELP, visit our contact page at https://zenvywellness.us/contact-us/, or call 888-980-0998.
We collect and store your phone number only to provide SMS services. Your information is protected under our Privacy Policy and is never sold or shared with outside parties except as required to deliver SMS communication.

 

1. SMS Consent and Enrollment

Information provided such as phone numbers obtained as part of the SMS consent process will not be shared with third parties for marketing purposes.

By providing your mobile number and opting in to receive text messages from Zenvy Wellness, you consent to receive SMS messages related to:

  • Appointment confirmations or reminders

  • Consultation updates

  • Wellness tips, promotions, or special offers

  • Notifications about our services or new programs

You can opt in by completing forms on our website, signing up in person, or confirming enrollment through a text message from us.

2. Message Frequency

Message frequency varies based on your interactions with us but generally does not exceed 4–8 messages per month unless directly related to ongoing consultations or reminders.

3. Opting In / Out

You may opt-in to receive SMS messages from Zenvy Wellness in the following way:
 
  • By submitting an online form

You can unsubscribe from our text messages at any time by replying “STOP” to any SMS you receive from us. After opting out, you will receive a one-time confirmation message. You may also contact us to remove your number from our messaging list.

4. Message and Data Rates

Message and data rates may apply depending on your mobile plan and carrier. Zenvy Wellness is not responsible for any fees charged by your mobile carrier.

You can opt-out at any time by texting “STOP.”
For assistance, text “HELP” or visit our Privacy Policy and Terms and Conditions pages.
Message frequency may vary.

5. Information We Collect Through SMS

When you opt in to our messaging program, we may collect and store:

  • Your mobile phone number

  • Message content and delivery status

  • Date, time, and frequency of your message interactions

This data helps us maintain communication and analyze engagement for service improvement.

6. How We Use SMS Information

We use information collected via SMS to:

  • Deliver requested updates, reminders, and notifications

  • Improve communication and service efficiency

  • Provide personalized offers or content (only if you’ve consented to marketing messages)

7. Data Security

We implement commercially reasonable security measures to safeguard the personal information you share via SMS. However, no electronic transmission can be guaranteed 100% secure.

8. Sharing of SMS Information

We do not sell or rent your phone number or SMS data to third parties. We may share your information only with trusted vendors who assist in delivering our communications and who comply with confidentiality requirements.

9. Changes to This SMS Policy

Zenvy Wellness may update this SMS Policy periodically. We will update the “Last Updated” date when revisions occur. We encourage you to review this page periodically to stay informed.

10. Help

If you are experiencing any issues, you can reply with the keyword HELP. Or, you can get help directly from us at https://zenvywellness.us/contact-us/ or call us at (888) 9800998
 
Additional Options:
If you do not wish to receive SMS messages, you can choose not to check the SMS consent box on our forms.

11. Contact Us

For questions or concerns about this SMS Policy or our practices, please contact:
Zenvy Wellness
Email: Info@zenvywellness.com
Phone: 888-980-0998

TO DISCONTINUE SMS MESSAGING:

Reply STOP to cancel, HELP for help.