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Terms and Conditions

Terms and Conditions

Last Updated: October 27, 2025

Welcome to Zenvy Wellness (“Company,” “we,” “us,” or “our”). These Terms and Conditions (“Terms”) govern your access to and use of our websitehttps://zenvywellness.us/(the “Site”), including all information, tools, and services available from this Site.

By accessing, browsing, or using this Site, you acknowledge that you have read, understood, and agree to be bound by these Terms and to comply with all applicable laws and regulations. If you do not agree to these Terms, you are not authorized to use this Site and must immediately cease all use.

 

1. CRITICAL MEDICAL DISCLAIMERS

This Site Does Not Provide Medical Advice.

All content on this Site, including but not limited to text, graphics, images, videos, and other material, is for informational purposes only. The content is not intended to be a substitute for professional medical advice, diagnosis,or treatment.

  • No Doctor-Patient Relationship: Your use of this Site does not create a doctor-patient, provider-patient, or any other professional-patient relationship between you and Zenvy Wellness or any of its practitioners.
  • Consult Your Physician: Always seek the advice of your physician or another qualified healthcare provider with any questions you may have regarding a medical condition, symptoms, or treatment. Never disregard professional medical advice or delay in seeking it because of something you have read on this Site.
  • No Endorsement: Zenvy Wellness does not endorse or recommend any specific tests, physicians, products,procedures, opinions, or other information that may be mentioned on the Site. Reliance on any information provided by this Site is solely at your own risk.
  • No Guarantees: We make no guarantees, warranties, or representations, express or implied, regarding the effectiveness, outcomes, or results of any treatments, including SoftWave therapy. Individual results will vary and are not guaranteed.

If you are experiencing a medical emergency, call 911 or your local emergency number immediately.

 

2. PRIVACY POLICY

Our Privacy Policy, which details how we collect and use your information, is hereby incorporated into these Terms by reference. Please read our Privacy Policy carefully for information relating to our collection, use, storage, and disclosure of your personal information.

 

3. INTELLECTUAL PROPERTY RIGHTS

The Site and its entire contents, features, and functionality (including but not limited to all information, software, text,displays, images, video, and audio, and the design, selection, and arrangement thereof) are owned by Zenvy Wellness,its licensors, or other providers of such material. These are protected by United States and international copyright,trademark, patent, trade secret, and other intellectual property or proprietary rights laws.

You are granted a limited, non-exclusive, non-transferable, revocable license to access and use the Site strictly for your personal, non-commercial use. You must not:

  • Reproduce, distribute, modify, create derivative works of, publicly display, publicly perform, republish,download, store, or transmit any of the material on our Site.
  • Use any illustrations, photographs, video or audio sequences, or any graphics separately from the accompanying text.
  • Delete or alter any copyright, trademark, or other proprietary rights notices from copies of materials from this site.
  • Use any “data mining,” “scrapers,” “robots,” or similar data gathering or extraction methods.

Any use of the Site not expressly permitted by these Terms is a breach of these Terms and may violate copyright,trademark, and other laws.

 

4. USER REPRESENTATIONS

By using the Site, you represent and warrant that:

  1. You have the legal capacity and you agree to comply with these Terms.
  2. You are at least 18 years of age (or the age of legal majority in your jurisdiction).
  3. You will not access the Site through automated or non-human means, whether through a bot, script, or otherwise.
  4. You will not use the Site for any illegal, fraudulent, or unauthorized purpose.
  5. Your use of the Site will not violate any applicable law or regulation.

 

5. PROHIBITED ACTIVITIES

You may use the Site only for lawful purposes and in accordance with these Terms. You agree not to use the Site:

  • In any way that violates any applicable federal, state, local, or international law or regulation.
  • To systematically retrieve data or other content from the Site to create or compile, directly or indirectly, a collection, compilation, database, or directory without written permission from us.
  • To engage in any automated use of the system, such as using scripts to send comments or messages, or using any data mining, robots, or similar data gathering and extraction tools.
  • To circumvent, disable, or otherwise interfere with security-related features of the Site, including features that prevent or restrict the use or copying of any Content.
  • To harass, annoy, intimidate, or threaten any of our employees or agents.
  • To upload or transmit (or attempt to upload or to transmit) viruses, Trojan horses, or other material that interferes with any party’s uninterrupted use and enjoyment of the Site.
  • To impersonate or attempt to impersonate another user or any other person or entity.
  • To sell or otherwise transfer your profile or access rights.
  • In any manner that could disable, overburden, damage, or impair the site or interfere with any other party’s use of the Site.

 

6. THIRD-PARTY WEBSITES AND CONTENT

The Site may contain (or you may be sent via the Site) links to other websites (“Third-Party Websites”) as well as articles, photographs, text, graphics, and other content belonging to or originating from third parties (“Third-Party Content”). Such Third-Party Websites and Third-Party Content are not investigated, monitored, or checked for accuracy, appropriateness, or completeness by us, and we are not responsible for any Third-Party Websites accessed through the Site or any Third-Party Content posted on, available through, or installed from the Site.

Inclusion of, linking to, or permitting the use of any Third-Party Websites or Content does not imply approval or endorsement thereof by us. If you decide to leave the Site and access Third-Party Websites, you do so at your own risk.

 

7. SITE MANAGEMENT

We reserve the right, but not the obligation, to:

  1. Monitor the Site for violations of these Terms.
  2. Take appropriate legal action against anyone who, in our sole discretion, violates the law or these Terms, including without limitation, reporting such user to law enforcement authorities.
  3. In our sole discretion and without limitation, refuse, restrict access to, limit the availability of, or disable (to the extent technologically feasible) your access or any of your contributions.
  4. Otherwise manage the Site in a manner designed to protect our rights and property and to facilitate the proper functioning of the Site.

 

8. MODIFICATIONS AND INTERRUPTIONS

We reserve the right to change, modify, or remove the contents of the Site at any time or for any reason at our sole discretion without notice. We also reserve the right to modify or discontinue all or part of the Site without notice at any time.

We will not be liable to you or any third party for any modification, price change, suspension, or discontinuance of the Site. We cannot guarantee the Site will be available at all times. We may experience hardware, software, or other problems or need to perform maintenance related to the Site, resulting in interruptions, delays, or errors.

 

9. TERM AND TERMINATION

These Terms shall remain in full force and effect while you use the Site. WITHOUT LIMITING ANY OTHER PROVISION OF THESE TERMS, WE RESERVE THE RIGHT TO, IN OUR SOLE DISCRETION AND WITHOUT NOTICE OR LIABILITY, DENY ACCESS TO AND USE OF THE SITE (INCLUDING BLOCKING CERTAIN IP ADDRESSES), TO ANY PERSON FOR ANY REASON OR FOR NO REASON, INCLUDING WITHOUT LIMITATION FOR BREACH OF ANY REPRESENTATION, WARRANTY, OR COVENANT CONTAINED IN THESE TERMS OR OF ANY APPLICABLE LAW OR REGULATION.

If we terminate or suspend your access for any reason, you are prohibited from attempting to access the Site under your name, a new name, a fake or borrowed name, or the name of any third party, even if you may be acting on behalf of the third party.

 

10. GOVERNING LAW

These Terms and your use of the Site shall be governed by and construed in accordance with the laws of the State of California applicable to agreements made and to be entirely performed within the State of California, without regard to its conflict of law principles.

 

11. DISPUTE RESOLUTION

PLEASE READ THIS SECTION CAREFULLY. IT AFFECTS YOUR RIGHTS AND WILL HAVE A SUBSTANTIAL IMPACT ON HOW CLAIMS YOU AND ZENVY WELLNESS HAVE AGAINST EACH OTHER ARE RESOLVED.

A. Informal Negotiations To expedite resolution and control the cost of any dispute, controversy, or claim related to these Terms (each a “Dispute”), you and Zenvy Wellness (the “Parties”) agree to first attempt to negotiate any Dispute (except those Disputes expressly provided below) informally for at least thirty (30) days before initiating arbitration.Such informal negotiations commence upon written notice from one Party to the other Party.

B. Binding Arbitration If the Parties are unable to resolve a Dispute through informal negotiations, the Dispute will be finally and exclusively resolved by binding arbitration. The arbitration shall be commenced and conducted under the Commercial Arbitration Rules of the American Arbitration Association (“AAA”) and, where appropriate, the AAA’s Supplementary Procedures for Consumer Related Disputes. Your arbitration fees and your share of arbitrator compensation shall be governed by the AAA Rules. The arbitration may be conducted in person, through the submission of documents, by phone, or online.

C. Class Action Waiver THE PARTIES AGREE THAT ANY ARBITRATION SHALL BE LIMITED TO THE DISPUTE BETWEEN THE PARTIES INDIVIDUALLY. TO THE FULL EXTENT PERMITTED BY LAW, (1) NO ARBITRATION SHALL BE JOINED WITH ANY OTHER PROCEEDING; (2) THERE IS NO RIGHT OR AUTHORITY FOR ANY DISPUTE TO BE ARBITRATED ON A CLASS-ACTION BASIS OR TO UTILIZE CLASS ACTION PROCEDURES; AND (3) THERE IS NO RIGHT OR AUTHORITY FOR ANY DISPUTE TO BE BROUGHT IN A PURPORTED REPRESENTATIVE CAPACITY ON BEHALF OF THE GENERAL PUBLIC OR ANY OTHER PERSONS.

D. Exceptions to Arbitration The Parties agree that the following Disputes are not subject to the above provisions concerning binding arbitration: (1) any Disputes seeking to enforce or protect, or concerning the validity of, any of the intellectual property rights of a Party; (2) any Dispute related to, or arising from, allegations of theft, piracy, invasion of privacy, or unauthorized use; and (3) any claim for injunctive relief.

 

12. DISCLAIMERS

THE SITE AND ALL CONTENT, INFORMATION, AND SERVICES ARE PROVIDED ON AN “AS-IS” AND “AS-AVAILABLE” BASIS. YOU AGREE THAT YOUR USE OF THE SITE AND OUR SERVICES WILL BE AT YOUR SOLE RISK.

TO THE FULLEST EXTENT PERMITTED BY LAW, ZENVY WELLNESS AND ITS DIRECTORS, OFFICERS,EMPLOYEES, AGENTS, AND AFFILIATES DISCLAIM ALL WARRANTIES, EXPRESS OR IMPLIED, IN CONNECTION WITH THE SITE AND YOUR USE THEREOF, INCLUDING, WITHOUT LIMITATION, THE IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT.

WE MAKE NO WARRANTIES OR REPRESENTATIONS ABOUT THE ACCURACY OR COMPLETENESS OF THE SITE’S CONTENT OR THE CONTENT OF ANY WEBSITES LINKED TO THE SITE AND WE WILL ASSUME NO LIABILITY OR RESPONSIBILITY FOR ANY:

  1. ERRORS, MISTAKES, OR INACCURACIES OF CONTENT AND MATERIALS.
  2. PERSONAL INJURY OR PROPERTY DAMAGE, OF ANY NATURE WHATSOEVER, RESULTING FROM YOUR ACCESS TO AND USE OF THE SITE.
  3. ANY UNAUTHORIZED ACCESS TO OR USE OF OUR SECURE SERVERS AND/OR ANY AND ALL PERSONAL INFORMATION AND/OR FINANCIAL INFORMATION STORED THEREIN.
  4. ANY INTERRUPTION OR CESSATION OF TRANSMISSION TO OR FROM THE SITE.
  5. ANY BUGS, VIRUSES, TROJAN HORSES, OR THE LIKE WHICH MAY BE TRANSMITTED TO OR THROUGH THE SITE BY ANY THIRD PARTY.
  6. ANY ERRORS OR OMISSIONS IN ANY CONTENT OR FOR ANY LOSS OR DAMAGE OF ANY KIND INCURRED AS A RESULT OF THE USE OF ANY CONTENT POSTED, TRANSMITTED, OR OTHERWISE MADE AVAILABLE VIA THE SITE.

 

13. LIMITATIONS OF LIABILITY

IN NO EVENT WILL ZENVY WELLNESS OR OUR DIRECTORS, EMPLOYEES, OR AGENTS BE LIABLE TO YOU OR ANY THIRD PARTY FOR ANY DIRECT, INDIRECT, CONSEQUENTIAL, EXEMPLARY, INCIDENTAL, SPECIAL, OR PUNITIVE DAMAGES, INCLUDING LOST PROFIT, LOST REVENUE, LOSS OF DATA, OR OTHER DAMAGES ARISING FROM YOUR USE OF THE SITE, EVEN IF WE HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

NOTWITHSTANDING ANYTHING TO THE CONTRARY CONTAINED HEREIN, OUR LIABILITY TO YOU FOR ANY CAUSE WHATSOEVER AND REGARDLESS OF THE FORM OF THE ACTION, WILL AT ALL TIMES BE LIMITED TO THE AMOUNT PAID, IF ANY, BY YOU TO US.

CERTAIN STATE LAWS DO NOT ALLOW LIMITATIONS ON IMPLIED WARRANTIES OR THE EXCLUSION OR LIMITATION OF CERTAIN DAMAGES. IF THESE LAWS APPLY TO YOU, SOME OR ALL OF THE ABOVE DISCLAIMERS OR LIMITATIONS MAY NOT APPLY TO YOU, AND YOU MAY HAVE ADDITIONAL RIGHTS.

 

14. INDEMNIFICATION

You agree to defend, indemnify, and hold us harmless, including our subsidiaries, affiliates, and all of our respective officers, agents, partners, and employees, from and against any loss, damage, liability, claim, or demand, including reasonable attorneys’ fees and expenses, made by any third party due to or arising out of:

  1. Your use of the Site;
  2. Your breach of these Terms;
  3. Any breach of your representations and warranties set forth in these Terms;
  4. Your violation of the rights of a third party, including but not limited to intellectual property rights; or
  5. Any overt harmful act toward any other user of the Site.

Notwithstanding the foregoing, we reserve the right, at your expense, to assume the exclusive defense and control of any matter for which you are required to indemnify us, and you agree to cooperate, at your expense, with our defense of such claims.

 

15. ELECTRONIC COMMUNICATIONS

Visiting the Site, sending us emails, and completing online forms constitute electronic communications. You consent to receive electronic communications, and you agree that all agreements, notices, disclosures, and other communications we provide to you electronically, via email and on the Site, satisfy any legal requirement that such communication be in writing.

 

16. NOTICE FOR CALIFORNIA USERS

If you are a California resident, you are entitled to the following specific consumer rights notice: The Complaint Assistance Unit of the Division of Consumer Services of the California Department of Consumer Affairs may be contacted in writing at 1625 N. Market Blvd., Suite N 112, Sacramento, California 95834, or by telephone at (800) 952-5210.

 

17. MISCELLANEOUS

These Terms and any policies posted by us on the Site constitute the entire agreement and understanding between you and us. Our failure to exercise or enforce any right or provision of these Terms shall not operate as a waiver of such right or provision.

These Terms operate to the fullest extent permissible by law. If any provision or part of a provision of these Terms is determined to be unlawful, void, or unenforceable, that provision or part of the provision is deemed severable from these Terms and does not affect the validity and enforceability of any remaining provisions.

You may not assign any of your rights or delegate any of your obligations under these Terms without our prior written consent. We may assign any or all of our rights and obligations to others at any time.

 

18. CONTACT US

If you have any questions, concerns, or complaints regarding these Terms, please contact us at:

Zenvy Wellness Email: Info@zenvywellness.com